Support & FAQ
What countries and languages does Share Music support?
Share Music is currently supported in the following countries during beta:
- Canada (CA)
- United States (US)
The app supports the following languages: English, French, German, Italian, Arabic, Chinese (Simplified), and Spanish. Support for more regions and languages will be added as the app matures.
How do I share a song?
You can share a song in 3 ways: by searching for it within the main app's home tab or iMessage extension, using the share extension within your favourite supported streaming application, or by pasting a link from a supported music streaming service into the search bar of the main app's home page, or the iMessage seach bar. Once you've found the song you'd like to share via search, tap the song in the search result to generate a universal link. If there is a link icon beside the song in the search results, this means a universal link has already been created. Simply tap on the song and it will bring up your sharing options.
What music services are supported?
Share Music supports the following music streaming services: Amazon • Amazon Music • Anghami • Apple Music • Audiomack • AWA • Boomplay • Deezer • FLO • Gaana • iHeartRadio • Instagram • JioSaavn • Joox • KKBOX • Line Music • Napster • NetEase • Pandora • Qobuz • QQ Music • 7digital • Shazam • SoundCloud • Spotify • Tidal • TikTok • Trebel • Yandex • YouTube • YouTube Music
How do I set my preferred music service?
During the initial onboarding process, you will be prompted to select your preferred music service. You can change your preference at any time by tapping on the music service icon in the top right corner of the app.
What happens when I receive a shared link?
When you open a Share Music link, the app will automatically open the song in your preferred music streaming service. Please note, if the song is not part of your preferred streaming service's catelogue, Share Music will inform you of this and attempt to open the song in a different app that the song is present in.
Can I see a history of the songs I've shared?
Yes, the "Shared By You" tab displays a history of all the songs you have shared. You can also see the songs that have been shared with you in the "Shared With You" tab.
Is my data private?
Yes! We take your privacy very seriously. Please refer to our Privacy Policy
Can I share directly to Instagram stories?
Yes!! This was an absolute must feature at launch. Simply tap the Instagram story button in the are options and you will be sent to a new Instagram story with the album artwork, song name and artist pre populated. Please note: In order for viewers to be able to tap the link to the song, you will need to return to Share Music app and tap the "copy" button within the song you just shared to instagram. This is a limitation set by Instagram and as of right now there are no ways to get around it.