Support & FAQ

How do I share a song?

You can share a song in 3 ways: by searching for it within the main app's home tab or iMessage extension, using the share extension within your favourite supported streaming application, or by pasting a link from a supported music streaming service into the search bar of the main app's home page, or the iMessage seach bar. Once you've found the song you'd like to share via search, tap the song in the search result to generate a universal link. If there is a link icon beside the song in the search results, this means a universal link has already been created. Simply tap on the song and it will bring up your sharing options.

What music services are supported?

Share Music supports the following music streaming services: Amazon • Amazon Music • Anghami • Apple Music • Audiomack • AWA • Boomplay • Deezer • FLO • Gaana • iHeartRadio • Instagram • JioSaavn • Joox • KKBOX • Line Music • Napster • NetEase • Pandora • Qobuz • QQ Music • 7digital • Shazam • SoundCloud • Spotify • Tidal • TikTok • Trebel • Yandex • YouTube • YouTube Music

How do I set my preferred music service?

During the initial onboarding process, you will be prompted to select your preferred music service. You can change your preference at any time by tapping on the music service icon in the top right corner of the app.

What happens when I receive a shared link?

When you open a Share Music link, the app will automatically open the song in your preferred music streaming service. Please note, if the song is not part of your preferred streaming service's catelogue, Share Music will inform you of this and attempt to open the song in a different app that the song is present in.

Why isn't this song or album opening on my preferred platform?

Music releases can be complex! The same song or album often exists in multiple versions across different platforms—each with unique identifiers (ISRC for songs, UPC for albums). Some versions may only be released on certain platforms or in specific markets due to licensing agreements and regional availability.

If you believe a song or album should be available on your preferred platform in your region but isn't showing up correctly, please contact us at support@sharemusic.link and we'll investigate.

Can I see a history of the songs I've shared?

Yes, the "Shared By You" tab displays a history of all the songs you have shared. You can also see the songs that have been shared with you in the "Shared With You" tab.

Is my data private?

Yes! We take your privacy very seriously. Please refer to our Privacy Policy for detailed information on how we handle your data.

How do I share to Instagram and Facebook Stories?

Instagram Stories:
1. Tap the Instagram Story button in the share options
2. Instagram will open with the album artwork and song details already added to your story
3. Return to Share Music, tap Share again, and select 'Copy'
4. Go back to Instagram Stories, tap the sticker icon, select 'Link', and paste the link

Facebook Stories:
1. Tap the Facebook Story button in the share options
2. Facebook will open with the album artwork already added
3. Return to Share Music, tap Share again, and select 'Copy'
4. Go back to Facebook Stories, tap 'Links', and paste the link

Note: Due to platform limitations, Instagram and Facebook use the device clipboard for sticker data, preventing automatic link copying. You'll need to manually copy and paste the link after the sticker is added.